Getting started
From agency setup to your first interview
Your agency owns its jobs and candidate profiles. Hiring teams act on the work shared with them through explicit access grants.
Open your workAgency setup checklist
Create your agency
Sign in to enter your agency’s daily work. Create your agency or accept an existing agency invitation using the invited email.
Add a client and hiring team
In your agency, open Client organizations. An agency admin creates the client, optionally adds departments, then creates its hiring team. Invite the primary manager and two interviewers by email.
Open a job and grant team access
Create a job for that client. Open Manage team access on the job to grant Review or Coordinate permission to the connected team. An active agency engagement and a job grant are both required.
Configure the workflow and submit a candidate
Open the job’s Interview workflow to set its stages. Add an agency candidate, then submit their profile from the job’s Candidate submissions page. Choose the summary, resume and any rate details you intend to share.
Review and coordinate the interview
The hiring manager reviews the submission and controls stage progression. At an interview stage, create the interview, assign its panel and collect candidate and interviewer availability.
Arrange externally, record and follow up
Use matched availability to arrange the meeting outside Kordo, share details with attendees and record the interview. Kordo sends no candidate message or calendar invitation. After the interview, collect internal feedback and have the manager approve a separate summary for the agency.
Invitation and access help
- The invitation is expired or revoked
- Ask the sender to resend it from the team management page. Team invitations last seven days. Resending replaces the previous link; use the newest email.
- You’re signed in with another email
- Sign out from Account and access, sign in with the invited email, and review the pending invitations on your account page. Your memberships are tied to your verified email.
- You already accepted the invitation
- Sign in with that email and open your work. Hiring-team and interviewer actions are available through Linked work.
- A client job is missing
- Ask the agency to check the job’s team grant and engagement status. A paused engagement suspends that agency’s access; it does not pause another agency’s engagement.
What each person can see
Agency notes and unshared candidate details stay private to the agency. Interviewers see their assigned interview context. Internal interviewer assessments are available to their author and authorized hiring managers. Agencies receive only the manager-approved summary.
Calendar access is not required. Matching uses the availability recorded in Kordo and checks Kordo bookings. Your recruiter schedules externally and records the meeting in Kordo. Kordo does not send calendar invitations or candidate messages.